Yes, we have established an official receipt request process to guarantee a smooth and hassle-free customer experience. Our aim is to provide you with the utmost convenience and ensure that you receive the necessary documentation promptly and effortlessly.
As part of our commitment to providing excellent service, we kindly request that you inform us in advance if you require an official receipt for your order. To do this, please follow one of the two simple options below:
Request through your assigned Personal Shopper (before shopping begins):
If your order status still shows "Shopping has not started yet," you can easily request the official receipt by messaging your dedicated shopper directly. They will be more than happy to assist you with this request.
Contact our Customer Support Team via chat or email (At least 24 Hours Before Delivery Date):
In case your order status has progressed or you prefer another option, you can reach out to our friendly Customer Support Team at least 24 hours before your selected delivery date. They will promptly forward your official receipt request to the assigned shopper, ensuring timely processing.
What to provide during the request?
1. Name/Company Name:
2. Address:
3. TIN number:
Important Notice: The official receipt will be provided in lieu of the tape receipt from the store and will be handed over to you upon delivery. Rest assured, our team is committed to fulfilling your request and making your shopping experience as seamless as possible.