If you have any particular requests or instructions, we would be happy to follow them. You may include these instructions in two different ways throughout the transaction:
Option 1 - Adding Special Instructions on the Checkout Page:
1. On the Checkout Page, you will find a section located below each item in your cart labeled "Instructions."
2. Click on "Instructions" and enter your specific requests in the provided "Special Instructions" box. This way, you can customize each item according to your preferences.
3. Additionally, if an item happens to be out of stock, you have the option to select its best match as a replacement. Alternatively, you can pick a specific item for replacement or choose not to replace it at all.
Option 2 - Directly Contacting Your Assigned Shopper:
1. Once your order is currently being processed, you have the option to directly communicate your special instructions to your assigned shopper.
2. You may inform them of your specific preferences, and they will strive to accommodate your requests to the best of their ability.
3. If, for any reason, you encounter any difficulties in contacting your assigned shopper, you can always reach out to our Customer Service Team. They will be more than happy to assist you in adding your special instructions to your order.
Important Notice: Please be aware that after your order has been completed and is ready for delivery, making adjustments or adding new products might be difficult. If you'd like to make any modifications or purchase more items, please place a new order.
Our primary goal is to ensure that your shopping experience is as seamless and personalized as possible. If you have any questions or require further assistance, please don't hesitate to reach out to our dedicated Customer Service Team. We are here to help and make your shopping journey a delightful one.