Absolutely! If your personal shopper has not yet begun making purchases, you have the option of including additional items in your order. We are flexible and will do our best to accommodate your changing wants and needs.
However, please be aware that we may be unable to accommodate all requests if the requested item is out of stock either on our app or at the selected merchant store. While we make every effort to keep the goods you want in stock, there may be times when they are temporarily out of stock.
To add items to your order: we respectfully ask that you contact us via our chat support, at hello@metromart.com or through our FB Page— MetroMart Philippines. Our helpful Customer Service Team will gladly assist you and walk you through the procedure. Remember that time is of the essence; you should contact us as soon as possible before your personal shopper begins fulfilling your request.
Important Notice: Prices, specifications, and product availability may vary and are subject to changes. If any modifications, such as adding or replacing items, increase the total amount compared to your original cart, the additional payment will be collected in CASH upon delivery for credit and debit card payments. We cannot override the initial amount captured by the issuing bank during checkout. Thank you for your understanding.
We endeavor to make your online shopping experience pleasant and hassle-free, and we value your cooperation and understanding. If you have any concerns or require assistance with adding items to your order, please do not hesitate to contact us.