Do you honor VAT Exemption Certificate (VEC) or VAT Exemption Identification Card (VEIC) issued to foreign nationals?
We do not honor VEC or VEIC as our merchant requires the recipient of the certificate or ID to be the actual person to avail of this privilege.
Do you give Senior Citizens/PWD discounts?
As of the moment, we do not have the facility to ascertain the validity of claims for Senior Citizen/PWD discounts. Moreover, the government body overseeing online or e-commerce businesses has not drafted a policy on issuing discounts to senior citizens transacting online. We will abide by whatever regulation the government may have in the future regarding this matter.
Can I use my loyalty card from your partner merchants?
We do not currently support the collection of loyalty points from partner merchants. We will announce any updates through email, Facebook, or Instagram if we have expanded to include this function.
However, if you select S&R merchant. You may use your S&R membership card though when purchasing from them for the S&R Privilege Fee to be waived.
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